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Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.
Registration
Q: How much does it cost to register?
A: Nothing. Registration is FREE.
Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads or receive email updates, you will need to register. Registration is FREE.
Pricing and Payment
Q: How Much Do Ads Cost?
A: We offer customized marketing packages for Brokers, Developers, FSBO's and Vacation Rental Owners. To learn more about listing a property on this site please click here and select your user type.
Q: How Long Does an Ad Run?
A: The standard ads runs for 3 months. For more information about placing an ad click here and choose your user type.
Creating and Managing Ads
Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is FREE.
Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run Ad to the left of the ad you wish to run. The system will ask for your credit card information, and your ad will run as soon as your payment is processed. If you do not see the Run function in your My Account page, please contact us.
Q: I sold my property. How do I stop my ad from running?
A: From the My Account page, click on the Stop link to the left of the ad. We strive to keep the iformation on the site current and ask that you please stop ads once the property has sold.
Q: What Area Should I put my Ad in?
A: If you don't see your specific area listed, choose other. Then please further describe your listing by typing in a secific city and choosing a province.
Q: What region should I put my ad in?
A: The region you live in. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.
Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.
Privacy
Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.
Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.
Q: What is your privacy policy?
A: See Privacy Policy for details.
Regions
Q: How Do Regions Work?
A: CostaRicaRealEstate.com covers all of Costa Rica. Cities in the 7 provinces are listed. When you register or create ads, you select a region. If the city that you need is not listed please contact us to add that region.
Q: I don't see the city I need listed. What region should I choose?
A: Choose the city closest to where your property is.
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